Shipping policy
Thank you for shopping with Visconti Jewelry! We are committed to delivering your jewelry purchases safely and promptly. Please review our shipping policy for important details about processing and delivery times.
Processing Time
- All orders are processed within 1-3 business days.
- Orders are not processed or shipped on weekends or holidays.
- You will receive a confirmation email once your order has been shipped.
Shipping Rates & Delivery Estimates
- We offer standard and expedited shipping options at checkout.
- Standard shipping typically takes 5-7 business days.
- Expedited shipping takes 2-3 business days.
- Shipping cost is $9.99 for all orders.
- Free standard shipping is available on orders over $150.
International Shipping
- We currently ship to select international countries.
- Delivery times vary based on destination and customs processing.
- International customers are responsible for any customs fees or import taxes.
Order Tracking
- Once your order is shipped, you will receive a tracking number via email.
- Please allow 24-48 hours for the tracking information to update.
Shipping Delays
- While we strive to meet delivery estimates, delays may occur due to high order volumes, holidays, or carrier issues.
- We are not responsible for delays caused by customs or unforeseen circumstances.
Incorrect Shipping Information
- Please double-check your shipping address before placing your order.
- We are not responsible for orders shipped to incorrect addresses provided by the customer.
Lost or Damaged Packages
- If your order is lost or arrives damaged, please contact us immediately at viscontijewelry@gmail.com.
- We will work with the shipping carrier to resolve the issue as quickly as possible.
Thank you for choosing Visconti Jewelry! If you have any questions, please contact us at viscontijewelry@gmail.com.