FAQ's
General Questions
Where is Visconti Jewelry made?
All our jewelry is handcrafted in Italy by skilled artisans using the finest materials.
What makes Visconti Jewelry unique?
Every piece is designed with meticulous attention to detail, blending timeless Italian craftsmanship with contemporary elegance.
Is all Visconti Jewelry handmade?
Yes, each piece is carefully handcrafted to ensure the highest quality and uniqueness.
Product & Material Questions
What materials are used in Visconti Jewelry?
We use high-quality precious metals, including 18K gold and sterling silver.
Is your gold jewelry solid or gold-plated?
We offer both solid gold and gold-plated pieces. Each product description specifies the material used.
How should I care for my Visconti Jewelry?
We recommend storing your jewelry in a dry place, avoiding contact with chemicals or perfumes, and gently cleaning with a soft cloth.
Orders & Shipping
How long does it take to receive my order?
Standard orders are processed within 1-3 business days. Custom orders may take longer. Delivery time depends on your location and chosen shipping method.
Do you offer free shipping?
Yes! We offer free shipping on orders over $150.
How much does shipping cost?
Standard shipping is $9.99 for orders under $150.
Do you ship internationally?
Yes, we offer worldwide shipping. Shipping rates and times vary based on the destination.
Can I track my order
Yes, once your order ships, you will receive a tracking number via email.
Do you offer gift packaging?
Yes, all our jewelry comes in elegant packaging, and we offer gift-wrapping options.
Returns & Exchanges
What is your return policy?
We accept returns within 7 days of delivery for unworn jewelry in its original packaging. Custom orders are non-refundable.
Contact Us
How can I contact Visconti Jewelry?
You can reach us at viscontijewelry@gmail.com for any questions or assistance.